Shipping policy

Shipping Policy

At Flex Motion, we are committed to providing a smooth and convenient shopping experience. We offer free standard shipping on all orders within the United States. Our goal is to process and deliver your orders as quickly and efficiently as possible.

Please review our shipping policy below for information about order processing, shipping times, and delivery.

1. Shipping Locations

Flex Motion currently offers shipping within the United States only.

  • We provide free standard shipping on all eligible orders.

  • We currently do not offer international shipping.

  • Orders can only be shipped to valid delivery addresses within the United States.

2. Shipping Costs

Enjoy FREE SHIPPING on all orders placed through our store.

There are no standard shipping charges for deliveries within the United States. The shipping cost will be displayed as free during checkout.

3. Order Processing Time

All orders are processed within 2–3 business days after they are placed.

  • Orders are not processed or shipped on weekends or public holidays.

  • Processing begins after successful payment confirmation.

  • During busy periods, holidays, or promotional events, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email.

4. Shipping & Delivery Time

Our estimated standard shipping and delivery time is 5–8 business days.

Here is the estimated delivery breakdown:

  • Order Processing Time: 2–3 business days.

  • Transit Time: 3–5 business days.

  • Total Estimated Delivery Time: 5–8 business days.

Please note that delivery times are estimates and may vary depending on your location, carrier operations, weather conditions, and other unexpected circumstances.

5. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing your tracking information, when available.

You can use the tracking details to monitor your shipment and stay updated on its delivery progress.

Please allow some time for tracking information to become active after your order has been dispatched.

6. Shipping Delays

Although we work hard to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions.

  • Carrier or transportation delays.

  • Public holidays.

  • Incorrect or incomplete shipping addresses.

  • Unexpected operational disruptions.

Flex Motion is not responsible for carrier-related delays but will do its best to assist customers with shipping concerns.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately at info@flexmotion.shop.

We cannot guarantee address changes once an order has been processed or shipped.

8. Lost or Missing Packages

If your tracking information shows that your order has been delivered but you have not received it, please check around your delivery location and contact the shipping carrier.

If you still cannot locate your package, contact our customer support team so we can help investigate the issue.

9. Contact Information

If you have any questions or concerns about shipping and delivery, please contact us using the information below.

Store Name: Flex Motion

Email: info@flexmotion.shop

Phone Number: +1 907-563-2222

Business Address: 549 W International Airport Rd, Anchorage, AK 99518, United States.

10. Policy Updates

Flex Motion reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page.

Thank you for shopping with Flex Motion. We appreciate your business and look forward to delivering a great shopping experience!